Category: Mahindra

Mahindra & Mahindra contemplating expanding a plant for defense production

The Indian auto market is not exactly in its vigorous form. After a couple of years’ declined sales and pretty severe market slump, the Indian auto industry has just slowly begun to show signs of positive growth. While most of the car makers are happy to see the upcoming market revival in India, they are also looking into as many prospects to raise their profits as possible.

Mahindra rise new logo

Mahindra Rise New Logo

In such a situation, the India bred car makers seem to be the hardest hit ones. Indian utility vehicle leader, Mahindra & Mahindra being one of the car majors which is not very happy with its market performance yet is thus looking into the other avenues to boost the company’s income. According to recent reports Mahindra & Mahindra is going to invest heavily in the Indian defence operations, which the company thinks would be profitable in such times.

The Defence operations are in constant need of sturdy vehicles which Mahindra & Mahindra is very well known to manufacture. Mahindra & Mahindra is expected to boost its profits by selling its heavy duty vehicles specially manufactured for the Indian defence operations. Even Mahindra’s Indian fellow car major, Tata Motors is reported to be heavily investing in the defense operations, as the company’s situation is even worse than Mahindra when domestic sales are concerned.

In the month of July this year, the Indian Union Budget opened up the defense sector for Foreign Direct Investment (FDI) and significantly for the domestic segment. The Indian government has now allowed more private participation in the Indian defence manufacturing from this year onwards. Under the new FDI rules, the foreign companies can now form joint ventures along with the domestic vehicle manufacturers to produce parts as well as full systems for the Indian defence forces.

The Indian industrial major Tata Group has already announced that it is going to invest a staggering $35 billion (equivalent to Rs. 2,119 crore) within the next 3 years to expand its presence and operations in the new areas that include the Indian defence forces.  The company said that it is going to focus on a number of new sectors including the Indian defence sector in the coming years to expand its footprint in the home market.

Coming back to Mahindra & Mahindra and its plans to expand its operations in the Indian defence sector, the auto major already has commendable presence in the defence sector, as the company is responsible for manufacturing a number of armored vehicles that are used in the paramilitary forces at present. The auto major however is going to expand its presence further in the domain and the company has also announced about the same.

Mahindra & Mahindra has announced that the company will expand one of its facilities that is currently responsible for manufacturing parts for planes, including the ones that are used by the Indian Air Force. Mahindra will also invest heavily to expand its armored vehicles program as well as its radar systems production.

Mahindra Bolero continues to top the utility vehicles sales chart

The Mahindra Bolero has been the top selling utility vehicle in the Indian market for a long time now. Currently, despite a decline in average monthly sales, the Mahindra Bolero has still managed to retain the crown of the bestselling utility vehicle of the country. The Mahindra Bolero MUV has obtained the top position for the 4th consecutive month this year in the month of July, though the vehicle has seen a pretty sharp drop in sales by 12 percent as compared against the sales numbers of the vehicle in the same period a year ago.

mahindra bolero special edition

Mahindra Bolero Special Edition

On the other hand, one of the most popular compact UVs in India, the Ford EcoSport, which has been driving Ford India’s recently, getting its maker a lot of success, witnessed a sales drop. The Ford Ecosport declined down to the fourth spot, as the Toyota Innova MPV got great sales numbers that made it overtake both the Ford EcoSport and the Maruti Suzuki Ertiga compact MPV to become the second most selling MPV in India.

The Toyota Innova registered sales numbers which was about 1,300 units less than that of the sales volumes of the top UV seller Mahindra Bolero. The Toyota Innova thus recorded a great 19 percent sales growth in domestic car market in the sales for the month of July 2014, as compared against the same month in the previous year. The Maruti Suzuki Ertiga compact MPV is continuing its strong market performance in India with a good 19 percent sales growth as compared against the sales numbers in the same month last year, and the vehicle managed to occupy the third position in the Indian segment after the Toyota Innova.

In the month of July this year, another Indian car major Honda India also entered the MPV segment by launching the Mobilio in the country. The Honda Mobilio launched in India on 23rd of July this year, and has received a phenomenal response from the Indian customers. Going by the huge response to the new Honda Mobilio a major reshuffle in the sales charts as well as the positioning of the leading MPVs in India are expected in the coming months.

In fact within just a week after its official market launch, the demand for the Honda Mobilio went over the roof, as the newly launched MPV registered an outstanding booking amount of more than 10,000 units. This demand for the Mobilio has also surpassed the sales expectations of Honda India by far. The Honda Mobilio is certainly going to get some astral sales numbers that will be out soon and will give the model’s closest market rival Maruti Suzuki Ertiga some sleepless nights. Maruti on the other hand, is continuing to offer heavy discounts on the popular Ertiga in order to keep customer interests intact.

Coming back to the Mahindra Bolero, the Indian car maker is busily working on the next-gen model of the Bolero along with its new compact avatar to boost the model’s sales.

Reva e20 Premium offers better features and convenience

Mahindra launched Reva e20 through joint partnership alliance with Reva Electric Vehicle Limited in 2013. It is a product of high-technology, but it is not doing too well. The company sold less than 1,000 e20 pieces last year, to combat the lower than expected sales, Mahindra Electric Vehicles Private Limited launched a new version of e20 called e20 Premium. The car is a step ahead of e20 packed with additional characteristics.

Mahindra e20

Mahindra e20

Mahindra Reva e20 Premium is sold at starting price of Rs 5.72 lakhs, the car will sell under the Goodbye Fuel Hello Electric scheme. It is a flexible scheme where consumers will have to roll out Rs 2,999 monthly package, and the maximum drivable distance is 50,000 km for five years.  The Goodbye Fuel Hello Electric scheme was introduced on e20 with a vision to push sales, the new e20 Premium car has been upgraded under the scheme, and customers can cover additional 120km distances.

Electric vehicles are the need of the hour, to create a clean and green atmosphere and also a more convenient mode of drive to reach desired destination at swift pace. The aim to launch e20 Premium with additional 120km distance is a good move, and the other interesting factor is the fitment of electric power steering. Mahindra e20 Premium is more or less similar to its predecessor, the similar characteristics are visible on parking assist, rear camera, driver information display and world class infotainment system.

Mahindra e20 Premium has excellent smartphone software system; customers can connect their phones and gather relevant information on battery power. The phone can be charged for long hours and the air con unit is efficient. Mahindra Reva said that it has installed 300 charging stations across major cities of Pune, Bangalore, Mumbai and Delhi, and hopes to increase the figure by another 100.

Mahindra is keen to dwell further into electric car segment and is working on developing electric variants of Verito sedan and Maxximo commercial vehicle. The two cars will launch sometime next year. Hybrid and electric car technology is the latest hot topic of research and development, apart from the zero to minimal emission part of it, hybrid fuel and lighter and more feasible to traverse through tough terrains.

Despite e20 not yielding profitable outcomes, Mahindra is keen to push this technology forward. Goodbye fuel Hello Electric is a strategy used to increase customer sentiment. It is a practical and smart approach, but it is still difficult to predict the outcome. The set up of 300 charge stations and an additional 100 is an effect strategy to boost customer sentiment.

Electric car technology has not picked up to a great extent in India, people feel more secure with conventional fuels despite the risks of leakage and heaviness. Not many are aware of electric charge stations; the monthly scheme will push customers towards buying Reva e20 Platinum. The car has more features that will draw customer attention.

It will be interesting to view the customer feedback response of Reva e20 Platinum; it might be a step ahead to many more launches.

New Scorpio facelift photographed will arrive in October

The new Mahindra Scorpio is an exciting car to wait for; it is a new form of Scorpio excitement packed with fresh exterior and interior elements. Car enthusiasts have captured what may be the final model before its actual arrival in October.

Mahindra Scorpio Facelift left

Mahindra Scorpio Facelift left

The vehicle was spotted close to Mahindra’s testing unit in Nashik, and from the developments, it is clear that the car will hit showrooms in October. The facelift model shows new front fascia with new bumper, re-structured headlights, grille, LED tail lights, and alloy wheels.

The interiors too are an elevation from the past; the grandeur effect is on the patterns of XUV500. The dashboard is refurbished, so is the instrument cluster and steering wheel. The suspension system is improved as well; the vehicle will be engineered in a strategic manner to bring in minimally low noise, vibration and harshness levels. Mahindra plans to go ahead with the same 2.2 liter diesel power train.

The new Scorpio is filled with new excitement; Mahindra has chosen the vehicle from its list of power packed SUV’s. Scorpio is a ruler of SUV kingdom since inception over ten years ago. The vehicle continues to rule, in first seven months of 2014 the company sold 29,907 pieces of the vehicle and every month 4,272 units are rolled out.

It is just a couple of months before Mahindra launches the new Scorpio facelift; the car received so much attention in the past months. Arden Scorpio fans tracked every stage of its development. The new Scorpio facelift paints a fascinating story, it has so many new elements from its predecessors, and there might not have been a time when Mahindra introduced so many cosmetic modifications to the vehicle.

Customer sentiment levels have changed rapidly over the years; so many plush launches have happened in the past few years, the effect is pretty visible in SUV segment. Mahindra is aiming at the intense competition; the upcoming Scorpio facelift will have the power to face Volkswagen Taigun, Tata Safari Storme and Renault Duster.

The forthcoming Scorpio facelift is a car to consider and Mahindra has chosen the best time to launch the car during the colorful festive season. Images of the car is on the web, the first image shows a fully covered front portion, you can see a bit of headlight glow and the attained picture is classically styled and powerful headlights. The side view of the vehicle is disclosed and looking at it, it is evident that Mahindra is incorporating a solid makeover, the roof rails are painted with royal grey. The rear segment is fully covered, only a chunk of glass segment is seen, spots of tail lights is visible, one blue and other red, it looks mysterious indeed and the end product is definitely going to be spectacular.

With so many modifications the new Scorpio facelift will come with a dearer price of Rs 8.5 to 13 lakhs. So let’s wait for October and bright up our lives with 2014 Scorpio facelift.

The new Mahindra Reva e20 Premium has extraordinary battery power

Electric vehicles are the need of the hour, auto firms all over the globe are working on the powerful effects of electric and hybrid car technology. Mahindra dwelled into the world of electric vehicle technology with invention of e20 along with Reva Electric Private Limited, the main firm. The car launched in 2013 March and although trendy and powerful it did not do too well.

Reva e20

Mahindra Reva e20

To push the sale and power of e20 Mahindra Reva Electric Vehicles introduced a new Premium e20 car. The new Premium e20 is not only premium, but more forceful as well. It moves with an additional 120km range with just a single charge. The other new addition is electric power steering.

Although the e20 is not a significant sale contributor in India, it is a marvel on global soil. The car has managed to carry load through more than 2 million kilometers, it’s got stunning fuel efficiency power and zero percent emission rate. The world is suffering from intense pollution; the creation of so many industries has resulted in an influx of job opportunities, to an extent that it has made the world a smaller place. The new e20 Premium with the power to cover extra 120kms on single charge and zero percent emission is a revolutionary product and a boon to prevent life-threatening diseases like asthma.

The vision of Mahindra Reva with e20 is to strengthen mobility output in India and the rest of the world. A top executive of Mahindra Reva Electric Vehicles Private Limited said the primary goal with e20 is to make city driving exceedingly comfortable and to achieve this, the most suited technology is to engineer the vehicle with smallest turning radius. The e20 is designed to zoom through urban roads with ease, and to improve mobility through a vast stretch there is a variable assist electric power steering.

The principle behind the movement of e20 is battery charge, driving the vehicle can be worry some because of the tension of battery consumption. At the event of low charge, the battery is pumped up through REVive app on smart phone. It activates energy to cover an extra 8km. Mahindra e20 Premium has reverse parking camera and assist, driver information system, and infotainment system.

The new Mahindra e20 Premium is sold at an initial price of Rs 5.72 lakhs and the monthly subscription fee via Goodbye Fuel Hello Electric scheme is Rs 2,999 and the overall cost of the vehicle is Rs 5.72 lakhs. With the scheme owners can cover vast distances of 50,000 kms in a stretch of more than 5 years.

Mahindra Reva has boosted electric vehicle technology via the invention of e20 Premium. Life is now so much more convenient and practical; it is certainly an eye opener into a world of revolutionary electric car technology. It will be interesting to witness the power of technology in coming months. It will surely go international, for those interested in e20 Premium; it is a worthy purchase to explore the advancement of electric vehicle technology in new light.

First Choice Wheels eyes Punjab as an attractive market for used cars

The second hand car market is booming in India, Mahindra First Choice Wheels is an esteemed enterprise in this sector. The company foresees Punjab to be a potential growth market and plans to increase its portfolio capacity in the state. Mahindra First Choice Wheels aims to increase the profitability output of its already profitable sector, with the creation of 100 more units all over the nation. The vision is to cater to the overflowing used car demand.

2013 Mahindra First Choice Wheels to build

Mahindra First Choice Wheels

Mahindra First Choice Wheels at present has 19 dealership outlets in Punjab, and the goal is to add an additional 25 by the end of 2014. Punjab is among the highly industrialized states in the country, on the aim to increase sales output in the state, Senior Vice President, Yatin Chadha said, ‘’the demand for used cars is at its peak in cities of Gurudaspur, Hoshiarpur, Jalandhar, Chandigarh and Ludhiana.’’ The firm has launched another dealership in Punjab, along with the newly introduced dealership at Kharar Mohali.

The used car market has significant potential feels Chadha, the growth is an enormous 20% per annum, and the growth in organized second hand car market has spearheaded past the 30% mark. The dealership offers full-fledged service and has everything a consumer needs such as car accessories, insurance, car finance and purchase. Mahindra First Choice Wheels has a systematic second hand car scheme, that involves extensive documentation and paperwork, for those who are keen to buy and sell used cars.

Mahindra First Choice Wheel is all over the country, its services are enormous with 370 outlets scattered across 201 locations inclusive of smaller towns, mini metros and metros. The growth rate is rampant, over the past five years the CAGR growth rating is 35%. The firm has a widespread retail capacity unit that goes past 7.5 lakh square feet.

On the company’s dominant presence in Jammu and Kashmir, Chadha said, we have five franchisees in Jammu alone, and four in Kashmir, our other robust operations are executed in Anantnag in Kashmir and Pulwama, together with a couple of units in Srinagar. Mahindra First Choice Wheels has a strong foothold throughout India, from Kashmir to Kolam along with Bhuj in western side and cities of North-east states. In Kashmir the top selling SUV cars are Xylo and Scorpio, because of the massive demand for diesel vehicles. The cars are developed to match ground area of Kashmir filled with hills and smooth narrow roads.

Mahindra First Choice Wheels has offer new streams of opportunities for second hand car buyers. Amidst the current constrained economy, the used car market is a practical option for many. The company has all the facilities for optimum customer satisfaction. Second hand cars provide a feel good effect; consumers can enjoy similar rhythms of luxury as used cars. For those who are keen on second hand cars can take advantage of the excellent services offered by Mahindra First Choice Wheels. The company is on the expansion prowl, and as years go buy there will be many more excellent models and services to consider.

S101 offers great value for money

Mahindra has exciting new launches like new Scorpio facelift, new Bolero and S101. The most fascinating of all is S101 because it is a completely new car, and is being developed along with Ssangyong an established Korean firm. The competition levels in SUV market is heating up, the past few years has witnessed a surge of new products like Ford EcoSport, Volkswagen Taigun and Renault Duster, all these sport modern SUV designs.

Mahindra S101 spied picture front

Mahindra S101 spied picture front

S101 is manufactured on the lines of intense competition; the expected launch date is sometime next year. It is a sub four meter car, and will have new form of styling inspired by the creativity of XUV500. The car will be positioned alongside Quanto, an entry level Mahindra car. Mahindra products have excited the crowd to no end; the company is exploring the unexplored on the back of S101.

Although the launch is happening next year and the vehicle is still in initial stages of construction, it was captured several times by car enthusiasts. S101 is being manufactured at Mahindra’s established Chennai plant in Tamil Nadu. The exciting bit about S101 is the design creativity; reports claim it is part hatchback and part crossover. To explain this statement in detail, the fantastic visibility and high seating gives it a crossover feel. The vehicle is designed with the vision to offer enhanced comfort and convenience. To achieve greater volume the gearlever is placed on dashboard column. The bonnet is an imaginative clamshell type packed with modern cuts and creases.

The movement of roofline plunges downwards and it does not hinder headroom volume. The vast cabin room can effectively accommodate 6 to 7 occupants, the doors will have few horizontal lines, the dimension of wheels and tire is small, the feel is more hatchback than crossover and its mileage capacity is expected to be powerful.

The platform used to design the car is all new monocoque, it is Mahindra’s second attempt in monocoque platform technology, and the first was used on XUV500. The fuel options are three petrol and a diesel power trains, the diesel engine will give out power ranges of 100-240bhp also observed on Quanto. Sources say S101 is likely to be developed into a front wheel drive vehicle with monocoque type of architecture. The diesel vehicle will run on K9K 1.5 liter capacity adopted from Verito.

S101 has everything a SUV fanatic would desire, it’s got style, creativity, space and technology. It offers great value for money; the price range will fit under the Rs 10 lakh bracket, and is likely to cost Rs 5 to 7 lakhs. The car is still in the initial testing stages, and so far the information generated is amazing, ardent Mahindra fans can wait for some more spectacular and intriguing information.

Mahindra has lost out on its SUV battle, the attention has shifted to recent arrivals, the company is geared to make a comeback and bring back its lost share. Let’s wait for some more interesting details of S101.

Mahindra Reva launches e2o’s new premium variant in Ahmedabad

The e2o has created a new era of highly efficient, smart and green cars in India. India is still not warm towards the electric cars, but Mahindra has surely made a great start to change this outlook with the launch of the e2o all electric passenger car in the domestic car market. Mahindra Reva Electric Vehicles, a part of the $ 16.5 billion Indian industrial giant, Mahindra Group has launched a premium model trim of the e2o in Ahmedabad. This premium variant of the Mahindra Reva e2o comes with an extended range of 120 kilometers on a single charge as well as electric power steering wheel for a more effortless and convenient drive experience.

Reva e20

Mahindra Reva e20

The Mahindra e2o Premium version with the added convenience and rage has made its national launched in Ahmedabad. The new e2o premium would come with a price tag of Rs. 5.72 lakh (ex-showroom, Delhi after subsidy). Apart from the enhanced range and power steering wheel, the new e2o premium variant will also come packed with several equipments such as an advanced infotainment system, driver’s information system, reverse parking camera as well as parking assist. The e2o also comes with a smart technology that allows the owners to sync the car with their smartphone so that they can remain updated with information such as the car’s current battery status, closest charging stations, etc. Moreover, this feature also allows the e2o’s owners to start the engine and also turn on the car’s A.C unit with their smartphones to facilitate great convenience in day to day life.

Mahindra Reva has also launched an innovative electric vehicle ownership programme that is called the ‘Goodbye Fuel, Hello Electric’ for the automatic electric passenger car the e2o. Through this ownership program the buyers of the e2o can avail more affordable pricing of the car, as the scheme separates the initial acquirement cost of the e2o car as well the usage cost (in the form of battery cost and maintenance) to make the vehicle more affordable. Through this scheme the ownership of the car’s battery remains with Mahindra Reva and the responsibility of the battery’s performance too stay with the company, making the deal very attractive and beneficial for the buyers.

As part of this ‘Goodbye Fuel, Hello Electric’ scheme the consumer only has to pay only for the distance he or she drives and in the process get to save more. In Delhi, the e2o premium variant will be costing the owners around Rs. 5.7 lakh with a monthly energy fee of Rs 2,999 that will allow the consumer to drive 50,000 kilometers for over a period of 5 years. Mahindra is also building the entire infrastructure in India to promote the electric vehicle and as a result has put up about 300 charging stations across the country in the cities including Delhi, Mumbai, Pune and Bangalore. The company plans to set up another 100 charging stations in India this year. Mahindra is also developing the electric versions of several other vehicles like the Verito sedan and the Maxximo minivan.

Mahindra S101 will also rival the likes of Maruti Swift

It might seem weird, but Mahindra & Mahindra is preparing its upcoming S101 mini SUV to rival a range of cars in both the compact SUV and the compact hatchback segments. Recent spy pictures reveal that the new upcoming Mahindra S101 has hatchback like dimensions and will be styled in such a way that it will not only target at the customers buying vehicles such as the Ford Ecosport compact SUV, but also aim to dampen the demands for the likes of Maruti Suzuki Swift premium hatchback.

Mahindra S101 spied

Mahindra S101 spied

The Indian SUV leader Mahindra is working hard on several new compact SUV models including the still codenamed S101 model, as the car maker does not have any worthy model in the very popular compact SUV segment. In the mean time, the S101 continues its vigorous test rounds and is regularly spied on. It was recently spotted going about its test rounds close to Chennai. The S101 is expected to be the smallest offering from the house of Mahindra & Mahindra and is scheduled to be launched sometime in 2015.

The S101 will have sub-4 meter length and overall compact dimensions. Some sources say that the vehicle’s dimensions will be similar to the Swift or any other higher B segment compact hatchback model. Etched to be styled in a more hatchback manner rather than a boxy SUV and would have softer urban looks, making it a perfect city car. This urban styling and softer looks are expected to make the S101 snatch away some of the hatchback buyers. However, the Mahindra S101 will be essentially a SUV and will offer the high ground clearance, enhanced visibility and high seating position that are some of the patent features of any SUV and thus will please the SUV lovers as well as the off-road adventurers.

The S101 has been spied revealing a dash mounted gearlever and its steering wheel as well as the window line are position at a higher level than that of a hatchback, and so is its instrument cluster. The vehicle is expected to offer ample space despite its compact dimensions and is expected to come with a bench type front seat to facilitate more space at the font.

This expected smart seating arrangement could make the S101 offer a 3+3 seating layout and this will definitely draw the hatchback buyers towards it who are looking for an affordable with larger passenger capacity. Speaking of price, the S101 is expected to be priced very attractively as Mahindra will get excise duty benefits owing to the S101’s compact dimensions.

The Mahindra S101 is expected to get many world class features like 2-DIN music system, steering mounted audio controls, ABS, dual airbags and alloy wheels.

Based on a newly developed monocoque platform, the Mahindra S101 will be available with an all new petrol engine as well as a diesel engine. It is expected to be tagged at around Rs. 5 to 7 lakhs and will have primary market rivals if the form of the Ford EcoSport, Tata Nexon and Volkswagen Taigun.

Mahindra has an established second hand car unit

The demand for used cars has risen in India, from simple to luxury brands the second hand car market is perceived as an attractive opportunity for a high standard of living. A businessman Ramesh Gupta sold is petrol Mercedes Benz E Class car which he owned for three years last November for Rs 26 lakhs, the selling value earned him double the profits than when the vehicle was bought in 2011.

Mahindra rise new logo

Mahindra Rise New Logo

It is the weak economy that has to be blamed, the value of rupee depreciated considerably against the dollar. Apart from the weakened economy it was the fragility of the system that hurt sale value. Gupta later realized that he could have sold his vehicle for minimum rate of Rs 31 lakh had he made use of Autoinspekt.

The Autoinspekt system was discovered by Mahindra and Mahindra, it is a cloud based vehicle inspection system, an emerging sector for used car market. It is a structured system where all the needed information is available, consumers can access essential information on vehicle manufacturers, used and new car dealers, financial institutions and banks.

Autoinspekt is a part of Mahindra’s established used car network called First Choice Wheels. It is a robust automobile engineering unit; the company employs 100 mechanical engineers who conduct quality assurance test of 150 point check capacity. The date is then collected and stored in an algorithm based matrix. The matrix is called Indian Blue Book, that stores information regarding the nature of vehicles, and the values are calculated based on market approaches or individual vehicle calibration.

It is difficult to predict if your vehicle is in a healthy condition, because some issues are hard to detect. The Chief Executive of Mahindra First Choice Wheels, Nagendra Palle said, ‘’there may be hidden issues with vehicles such as leaking engine oil or damaged frame. All these problems are hard to detect, and can be notified only by an engineer.’’

A thorough inspection is conducted on accessories, ignition, fuel system, engine, transmission, suspension, steering, brakes, air-conditioning and electrical systems. The details on the quality of vehicle are stored in essential documents such as insurance validity and RC book. The entire system is computerized and the level of inspection has risen from last year it is now 100,000 from the earlier 40,000 inspections.

The second hand car market in India is an incredibly profitable sector; it is on par with used car segment. Each year 2.8 to 3 million second hand vehicles are rolled out, out of which 80% of sales emerge from unorganized units. The difference in sale outcome of second hand and used car market is minimal, for every new car sold; 1.6 second hand cars are rolled out annually.

Mahindra has made life a breeze for second hand car buyers, Autoinspekt has all the important information required to enjoy every moment. Driving a vehicle is enjoyable and nerve-wreaking at the same time, because in today’s fast paced world and jam packed traffic scenario, it is difficult to detect minor leaks that can lead to grave consequences. Autoinspekt is now available to take care of your needs.